Deployment Specialist
hace 2 semanas
If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
UPS is seeking an experienced Deployment Global Specialist to work closely with our Customer Solution Special Point on Contacts to complete the implementation of core and complex solutions, as well as reporting needs as requested.
Job Duties
- Works with appropriate IT functions to Implement Projects consisting of CampusShip, Quantum View Manage, Quantum View Data, Flex Global View, WorldShip, Crossware, Billing Center, Billing Data, SimilarWeb, EDI, EMT, Host Access, API, and Custom Deployment Tools
- Develop, Distribute, and Support Reports for Data/Shipping Analysis, Time in Transit, Service Maps, and Address Validation
- Work with appropriate IT functions for problem resolution requests
Knowledge and Skills
- Advanced knowledge and experience with MS Office Suite, particularly Access, and SharePoint
- Programming experience in various languages and web tools environments (SQL, Visual Basics, VBScript, systemsoriented languages such as C++, database design, ASP, CFML, HTML, Java Script, XML, Restful, etc.)
- Team player with excellent written and oral communication skills for written and oral reports
- Strong attention to detail with ability to work independently.
- Commitment to customer satisfaction
- Excellent analytical and problemsolving skills with ability to adhere to strict timelines.
Work Experience
- Very strong communication skills in English (Additional Languages of Spanish, Portuguese, and French a plus)
- Bachelor's Degree (or internationally comparable degree)
- Preferred
- Previous experience in a call center environment and customer service experiences an asset.
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
-
She Specialist
hace 2 semanas
Alajuela, Alajuela, Costa Rica Ecolab A tiempo completoSHE SPECIALISTWhat You Will Do: Performs technical work in a wide range of environmental, health and safety disciplines to achieve compliance with the organization's SHE standards and with federal and state regulatory requirements. Takes a leadership role in the design, development, implementation and maintenance of programs, systems and procedures necessary...
-
Customer Excellence Exports Specialist
hace 2 semanas
Alajuela, Alajuela, Costa Rica The Kraft Heinz Company A tiempo completoDescription Customer Excellence Exports Specialist Ensure exceptional customer service level in the CARICAM Exports business by providing customer support, addressing inquiries from internal (Commercial, S&OP, logistics) and external customers, resolving order management and logistics issues. Analyzing and addressing future service risks in the...
-
Deployment Specialist
hace 1 semana
Alajuela, Costa Rica UNITED PARCEL SERVICE A tiempo completoExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
She Specialist
hace 4 semanas
Alajuela, Costa Rica Ecolab A tiempo completo**SHE SPECIALIST** What You Will Do: - Performs technical work in a wide range of environmental, health and safety disciplines to achieve compliance with the organization’s SHE standards and with federal and state regulatory requirements. - Takes a leadership role in the design, development, implementation and maintenance of programs, systems and...
-
Customer Excellence Exports Specialist
hace 4 semanas
Alajuela, Costa Rica The Kraft Heinz Company A tiempo completoDescription Customer Excellence Exports Specialist Ensure exceptional customer service level in the CARICAM Exports business by providing customer support, addressing inquiries from internal (Commercial, S&OP, logistics) and external customers, resolving order management and logistics issues. Analyzing and addressing future service risks in the...
-
Senior IT System Support Specialist
hace 2 semanas
Alajuela, Costa Rica EcoLab A tiempo completoEcolab is looking for a **Senior IT System Support Specialist** for our Enterprise Data Office. As part of the Data Engineering team, you will work directly with data architects and functional analysts to create data products that enable the rapid delivery of business insights. This role will be responsible for the design, development, and deployment of...