Delivery Engineer

hace 3 semanas


San José, San José, Costa Rica Splunk A tiempo completo
Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.

While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work.

If you become a Splunker, we want your whole, authentic self, what we call your "million data points".

So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.


Role Summary


Do you want to make an impact and help transform the way companies do business? Splunk's Cloud business is continuing to grow rapidly, and we are looking for a top-notch team member to help ensure its success.

The Splunk Delivery Engineer will work directly with customers, providing technical expertise with Splunk architecture, data ingestion, and forwarding architectures within both on-prem and cloud environments to ensure our customers realize the greatest value from Splunk and set them up for continued success.


What you'll get to do- Lead calls and interactive discussions with account teams and customers.- Develop solutions and deployment guidance for our most complex engagements.- Work multi-functionally to get support from Cloud Operations, Cloud Engineering, Splunk partners, and Support.- You will become an expert at Splunk data ingest, working with clients to deliver well-architected Splunk forwarding solutions both on-prem and in the cloud.- Drive standard methodologies, automation, and process improvements.- Design and perform customer deployments.- Connect with leadership and provide observations from the field that may help improve or adjust the overall program and provide a better product.- Participate in business and strategy planning meetings.
Must-have Qualifications- Bachelor's Degree in computer science, computer engineering, finance, mathematics or related field, or have 2-3 years of relevant work experience.- Demonstrate strong business and technical acumen.- Experience with both the Unix and Windows operating systems; comfortable on the command line interface.- Experience with shell scripting.- Experience working within a hosted cloud environment, preferably AWS & GCP.- Comfortable working on a Global team, where the primary working language is English.

Nice-to-have Qualifications
We've taken special care to separate the must-have qualifications from the nice-to-haves

"Nice-to-have" means just that:

Nice. To. Have. So, don't worry if you can't check off every box.

We're not hiring a list of bullet points-we're interested in the whole you.- Demonstrate experience with Ansible and Terraform.- Exhibit domain expertise in Security, IT Ops, Application Management, and/or DevOps.- Hold Splunk certifications and/or have validated experience with Splunk.- Display self-motivation and a dedication to self-education, while also being open to collaborative work with both customers and fellow Splunkers.- Showcase strong communication skills (verbal and written) and a track record of working directly with customers, leading technical discussions.- Maintain a well-organized approach with a healthy sense of urgency, and demonstrate the ability to set, communicate, and meet ambitious deadlines and achievements.- Thrive in a fast-paced, high-growth, and constantly evolving environment.


Splunk is an Equal Opportunity Employer


At Splunk, we believe creating a culture of belonging isn't just the right thing to do; it's also the smart thing.

We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive.

Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws.

We consider qualified applicants with criminal histories, consistent with legal requirements.
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