Billing Specialist

Encontrado en: beBee S CR - hace 3 semanas


San Jose, Costa Rica Tech Data Costa Rica A tiempo completo
Job Overview

Prepare and review invoices, ensuring the accuracy and completeness of billing data, resolving billing issues, and maintaining accurate records.

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Primary Duties and Responsibilities:
  • Primary responsibility is the creation, review, and delivery of invoices to customer for maintenance contracts and installation events.

  • Coordinates with internal and external resources to meet agreed-to expectations of the customer and TD SYNNEX.

  • Identifies and communicates options available for issue resolution, as needed.

  • Ensures appropriate information is updated and maintained for the customer and internal teams.

 

Knowledge and Skills:
  • English, B2+ or above - Required.

  • Previous customer invoicing experience - Required.

  • Demonstrated verbal and written communications and interpersonal skills sufficient to work in a team environment and effectively interface with internal teams.

  • Ability to work with the team on multiple and a variety of tasks.

  • Ability to learn and adapt to different customer requirements.

  • Demonstrated critical thinking and decision-making skills in understanding and applying process guidelines to resolve problems.

  • Demonstrated ability to perform basic mathematical calculations.

  • Intermediate working knowledge of Microsoft Office (e.g., Excel, Outlook, Teams).

  • Salesforce experience desired, but not essential.

  • Previous back-office experience desired, but not essential.

  • Demonstrated ability to learn new ERP systems.

 

Work Experience Requirements:
  • 2+ years of progressive previous work experience in a customer service, and/or support role working with customers, or a combination of post-high school formal education and job experience that demonstrates the ability to meet all of the identified job responsibilities.

 

Education & Certification Requirements
  • High School or equivalent

Working Conditions

  • Hybrid schedule conditions

Donât meet every single requirement? Apply anyway.

At TD SYNNEX, weâre proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If youâre excited about working for our company and believe youâre a good fit for this role, we encourage you to apply. You may be exactly the person weâre looking for


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