Senior Program Manager Community Risk

Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer...

DESCRIPTIONAmazon's Perfect Order Experience organization is chartered to protect buyers and sellers so that customers can shop with confidence on Amazon.com. We do this by ensuring that customers receive authentic products in the condition and functionality they expect, and by quickly making things right when they don't. This strategy includes...

Amazon's Perfect Order Experience organization is chartered to protect buyers and sellers so that customers can shop with confidence on We do this by ensuring that customers receive authentic products in the condition and functionality they expect, and by quickly making things right when they don't. This strategy includes continuously evolving technology...

At Amazon we believe that customer trust is of paramount importance to anything we do. To continue building customer trust the Selling Partner Abuse team works with merchants, brands and customers to identify and prevent product abuse in areas such as copyright, trademark and counterfeit for our customers worldwide.We are looking for an experienced manager...

DESCRIPTIONThe Selling Enforcement for Regulatory and Safety Compliance (SERSC) team within RISC is looking for an Associate Escalations Risk Manager to protect our customers from unsafe, offensive, and non-compliant products, and investigate potential bad actors attempting to misuse the Amazon platform. The Risk Manager will implement and take ownership of...

DESCRIPTIONAmazon's Perfect Order Experience team works to ensure that buyers receive authentic products. We design and implement policies, tools, and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. Candidates will be responsible for a wide range of duties related to the proactive identification...

The Selling Enforcement for Regulatory and Safety Compliance (SERSC) team within RISC is looking for an Associate Escalations Risk Manager to protect our customers from unsafe, offensive, and non-compliant products, and investigate potential bad actors attempting to misuse the Amazon platform. The Risk Manager will implement and take ownership of the...

DESCRIPTIONCome build the future with us!At Amazon we expect no more and no less from you. Ever since Amazon opened its virtual doors, our aim has been to become the most customer-centric company in the world. How? By having people like you who make sure that our customers can find everything that they are looking for online - at great value and convenience....

Come build the future with usAt Amazon we expect no more and no less from you. Ever since Amazon opened its virtual doors, our aim has been to become the most customer-centric company in the world. How? By having people like you who make sure that our customers can find everything that they are looking for online - at great value and convenience. Immerse...

BASIC QUALIFICATIONS Bachelor's Degree 5+ years' program management, risk management, or legal experience Experience using oral and written communication to propose complex solutions and explanations Experience defining and delivering business requirements Experience managing multiple projects and work streams Experience working with and presenting to...

DESCRIPTIONHave you ever thought about what it takes to detect and prevent fraudulent activity in hundreds of millions of eCommerce transactions across the globe? What would you do to increase trust in an online marketplace where millions of buyers and sellers transact? How would you build systems that evolve over time to proactively identify and neutralize...

Have you ever thought about what it takes to detect and prevent fraudulent activity in hundreds of millions of eCommerce transactions across the globe? What would you do to increase trust in an online marketplace where millions of buyers and sellers transact? How would you build systems that evolve over time to proactively identify and neutralize new and...

DESCRIPTIONHave you ever thought about what it takes to detect and prevent fraudulent activity in hundreds of millions of eCommerce transactions across the globe? What would you do to increase trust in an online marketplace where millions of buyers and sellers transact? How would you build systems that evolve over time to proactively identify and neutralize...

Have you ever thought about what it takes to detect and prevent fraudulent activity in hundreds of millions of eCommerce transactions across the globe? What would you do to increase trust in an online marketplace where millions of buyers and sellers transact? How would you build systems that evolve over time to proactively identify and neutralize new and...

DESCRIPTIONWe are Amazon's Finance Operations Services organization (FinOps), responsible for Amazon's Receivables (AR), Accounts Payables (AP), Payroll and Customer Support Teams. We ensure on-time, accurate payments, billings, collections and cash application. If you are a leader who works to inspire and build effective teams, raising the bar by...

We are Amazon's Finance Operations Services organization (FinOps), responsible for Amazon's Receivables (AR), Accounts Payables (AP), Payroll and Customer Support Teams. We ensure on-time, accurate payments, billings, collections and cash application. If you are a leader who works to inspire and build effective teams, raising the bar by diving deep into...

DESCRIPTIONAmazon is in search of a Senior IT Auditor Manager to join the Finance Operations Risk and Intelligence (FORI) team. Our environment revolves around a complex service-oriented architecture (SOA). You should possess a solid background in both technical and commercial aspects, and the capacity to swiftly grasp new concepts. In this role, your...

Amazon is in search of a Senior IT Auditor Manager to join the Finance Operations Risk and Intelligence (FORI) team. Our environment revolves around a complex service-oriented architecture (SOA). You should possess a solid background in both technical and commercial aspects, and the capacity to swiftly grasp new concepts. In this role, your ability to...

BASIC QUALIFICATIONS Bachelor's degree or 2+ years of experience working in relevant industries such as law, risk management, investigations, project or program management. Fluency in Spanish, English, and French. Proven ability to exercise judgment when policies are not well defined. High level of integrity and discretion to handle confidential information....

DESCRIPTIONThe Strategic Account Services (SAS) organization is seeking a Customer Success Manager to shape the future of the program. The Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and...