Professional Services Consultant

hace 2 semanas

Heredia, Costa Rica Experian A tiempo completo

Company Description

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine. With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW). Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle. Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.

**Job Description**:
At Experian Data Quality (EDQ), we believe in a competitive, team-oriented environment that requires the full investment and engagement of every team member. We expect team members to focus on creating a client-driven solution by encouraging creativity and innovation. Professional Services (PS) Consultants are a crucial part of the EDQ team, as they spearhead custom implementations of our market-leading data integrity software.
- Providing consultancy and mentoring to clients on how to best to use EDQ products to meet their business requirements
- Working alongside a project manager to drive client implementations from inception to completion, while ensuring projects are delivered to scope, in budget, and on time
- Accurately tracking time and documenting and communicating project progress in a timely manner
- Creating and maintaining client technical documentation
- Maintaining and improving existing internal knowledgebases
- Partnering with Sales and Sales Engineering to ensure statements of work detail clear and attainable objectives
- Assisting in Technical Support escalations, as needed
- Collaborating cross-functionally to deliver a best-in-class client experience and identifying opportunities for innovation and improvement to the business

**Qualifications**:

- Minimum of two years of technical client-facing experience
- Excellent written and verbal communication skills
- Client-Side Web Languages: HTML, CSS, JS
- Server-Side Languages: C#.NET, Java
- Databases: Microsoft SQL
- Web Services: SOAP/XML, REST/JSON
- Data Storage Methods: Flat files (.csv, pipe delimited)

Additional Information

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

LI-ML2

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here
- Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._

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