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**Agent Database Administrator 1 - Santa Ana, Costa Rica**

Are you ready to use your analytical skills, eye for detail, and business acumen? Looking to unleash your potential in a global business that’s redefining the financial services sector? Join Western Union as an Agent Database Administrator 1.

**Motivated by our values: purpose driven, globally minded, and trustworthy & respectful**

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 8,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

**Better starts and ends with the customer**

Carry out complex and critical work that has a direct impact on our operations.

Here are some skills, attributes, and qualifications you will have:

- High School diploma or degree (or concluding) in business administration, industrial engineering or related.
- Fluency in English (B2) (both written and verbal communications)
- Strong knowledge of MS Office.
- Confident working with AS400, Salesforce, and Access databases
- Open to work in a changing environment.
- Efficient, accuracy and analytical skills are critical requirements for this position.
- Problem-solving skills.
- Detail oriented, multi-tasking and able to handle difficult situations with a positive attitude.
- Ability to follow instructions, procedures, and deadlines
- Customer centricity. Excellent customer service, people, and communication skills.
- Proactive, self-motivated and team player

**Join us, and let’s move money for better**

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.