Empleos actuales relacionados con Team Leader, Collections - San José - Bill Gosling Outsourcing
-
French Team Leader
hace 1 semana
San José, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! We are still growing with new and exciting opportunities - Be a part of our team! Bill Gosling Outsourcing is currently looking for a Team...
-
Collections Team Lead
hace 2 semanas
San José, Costa Rica World Business Lenders, LLC A tiempo completoWorld Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding. WBL is a U.S.based company with a 100% remote workforce. This is a remote Contract/Consultant position....
-
Team Leader
hace 2 semanas
San José, Costa Rica Zoetis A tiempo completolocations- San Jose- time type- Full time- posted on- Posted Today- job requisition id- JR00014860- POSITION PURPOSE - Overview - This position will be based in San José, Costa Rica working for Corporate Cards and B2B team within Zoetis Finance Shared Service. - The Travel and Expense Team Leader (T&ETL) is responsible for administering the corporate credit...
-
Underpayments Collections Team Lead
hace 2 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob SummaryThe Underpayments Collentions Team Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The Underpayments Collections Team Lead will be the primary customer...
-
Geo Team Leader
hace 5 horas
San José, Costa Rica Safeguard Global A tiempo completoThe GEO (Global Employment Outsourcing) Team Leader will be a key role in ensuring that our GEO operations team delivers an exceptional experience for our GEO employees and clients. This exciting role will be responsible for supervising, guiding and motivating a team. You will be there to encourage colleagues to work together and ensure they’re delivering...
-
Helpdesk Team Leader
hace 2 semanas
San José, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! We are still growing with new and exciting opportunities - Be a part of our team! Bill Gosling Outsourcing is currently looking for a...
-
Team Leader
hace 5 días
San Francisco, Heredia, Costa Rica Solventum A tiempo completoGracias por tu interés en unirte a Solventum. Solventum es una empresa nueva en el ámbito de salud, pero con una sólida experiencia en la resolución de desafíos que transforman vidas y fortalecen el trabajo de los profesionales de la salud. En Solventum, las personas son el centro de cada innovación que desarrollamos. Con empatía, conocimiento y...
-
Team Leader
hace 5 días
San Francisco, Heredia, Costa Rica SOLVENTUM A tiempo completoGracias por tu interés en unirte a Solventum. Solventum es una empresa nueva en el ámbito de salud, pero con una sólida experiencia en la resolución de desafíos que transforman vidas y fortalecen el trabajo de los profesionales de la salud. En Solventum, las personas son el centro de cada innovación que desarrollamos. Con empatía, conocimiento y...
-
Team Leader
hace 7 días
San José, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! We are still growing with new and exciting opportunities - Be a part of our team! Bill Gosling Outsourcing is currently looking for a Team...
-
Team Lead O2c Collections
hace 7 días
San José, Costa Rica Pfizer A tiempo completoWhy Patients Need You Your in-depth knowledge and financial skills will keep our products in production and our innovators innovating. Whether you are part of establishing, coordinating, researching, or administering financial operations, your role is critical to getting our medicines in the hands of the people who need them most, faster and more...
Team Leader, Collections
hace 3 semanas
Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started
The Team Leader, Operations leads and motivates a team to optimum performance levels to achieve targets contributing to the company’s objectives. They provide clear and concise direction, support and guidance to the team through effective coaching, leadership and setting SMART objectives
- Confidently and effectively deliver coaching and constructive feedback to employees to increase engagement and improve performance, including, as required, corrective action through disciplinary processes
- Involvement and collaboration on new strategies and/or process improvements to better the team’s performance
- Daily, weekly and monthly reports provided at both internal and external client levels
- Flexible team player in respect to scheduling and willing to invest additional time in to the team when necessary; including coverage when required and support in team hours tracking/progression throughout each month
- Assist team members to ensure service level agreements are adhered to and performance metrics met, including, but not limited to: taking escalated Supervisor calls, evaluating call recordings and QA call review, if applicable based on client requirements
- Creating and/or facilitating team huddles, presentations and team contest to engage our team and/or clients
- Ensure all employees are in line with Regulatory Compliance, Quality and CBT requirements
- Assist and participate in the recruiting, training and onboarding of employees, when required
- Champion company core values and other company programs to engage and motivate our employees
- Other duties as assigned
Education
- North America - Minimum High School Diploma or equivalent is required_
- Philippines - Minimum of 2 years post-secondary or equivalent is required_
- Costa Rica - No Minimum requirement_
- United Kingdom - No Minimum requirement_
Experience
- Previous experience in an Agent and/or Customer Service role_
- Previous experience in a leadership or managerial experience would be an asset_
- Certificates/Licenses:
- Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required_
