Customer Support Representative
hace 2 días
**Overview**: As an agent, you will answer incoming calls from customers about general inquiries, billing, payments, basic tech support, and customer service, also you will document your interactions.
**Competencies**:Active listening, empathy result-oriented
**Responsibilities**:
- Handle telephone calls from customers per the established criteria
- Resolve problems efficiently and professionally
**Requirements**:
- English level B2- 85%
- Intermediate use of computer programs
- Windows environment
- Ability to type proficiently
- High School Degree +
- Work experience +
**Salary**: ₡450,000.00 - ₡500,000.00 per month
Work Remotely:
- No
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