Strategic Change Management Professional
hace 2 días
About Splunk Inc.
Splunk is a leading provider of unified security and observability platforms, empowering organizations to build a safer and more resilient digital world. Our technology enables customers to keep their digital systems secure and reliable.
We're not just about our products - it's our people that make Splunk stand out as an amazing career destination. We've won numerous awards as a best place to work, and we want you to be a part of it.
Job Title: Strategic Change Management Professional
This role sits within the Customer Success & Experience (CSX) Strategy, Planning & Management team, reporting directly to the Chief Customer Officer. The CSX team encompasses various functions, including Customer Success, Professional Services, Education, Technical Enablement, Support, and Technical Strategy & Innovation.
Key Responsibilities:
- Develop comprehensive change management plans for projects and initiatives within the CSX organization.
- Closely collaborate with Business Analysts and Program Managers to assess impact on organizational segments.
- Implement effective organizational change methodologies across CSX.
- Evaluate anticipated impact of planned organizational changes.
- IDentify potential risks and devise strategies for mitigation.
- Anticipate and address resistance to change proactively.
- Collaborate with CSX Technical Writers to ensure consistency in communications.
- Define clear success metrics for evaluating change management effectiveness.
- Provide timely reporting and updates to management and project teams.
- Offer regular coaching sessions to other CSX Managers on managing change within their teams.
Requirements:
- Preferred qualification: Certified Change Management Professional.
- Demonstrated leadership skills, with the ability to influence stakeholders effectively.
- Exceptional oral and written communication abilities.
- Minimum 5 years of experience in a change management role.
Estimated Salary Range: $120,000 - $180,000 per year.
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