Accounting Professional for Invoicing and Payment Support

hace 1 semana


San Francisco, Heredia, Costa Rica Tebra A tiempo completo
About the Role

We are seeking an experienced Accounting Professional to provide exceptional customer support and assist with all aspects of invoicing, accounts receivable, and pricing related questions through inbound calls, emails, and Salesforce cases.

This position requires a detail-oriented individual with strong organizational skills to manage and maintain accurate data information across multiple accounting and support programs, investigate and reconcile differences among systems, and adhere to the invoicing timeline to complete all tasks and meet financial deadlines.

The successful candidate will have experience in billing and accounts receivable, with excellent mathematical problem-solving skills related to pricing, discounts, and penalties. Proficiency in spreadsheet software (e.g., Microsoft Excel) and contract management software (Salesforce) is also required.

In this role, you will be responsible for providing outstanding customer service and assisting our customers with invoicing and payment-related problems, managing and maintaining accurate data information, and ensuring that all tasks are completed on time and within budget.

Your Key Responsibilities
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner.
  • Manage and maintain accurate data information across multiple accounting and support programs.
  • Investigate and reconcile differences among systems.
  • Adhere to the invoicing timeline to complete all tasks and meet financial deadlines.
  • Perform daily invoicing functions within the accounting department and support accounts receivable by generating accurate, complete, and timely invoices using billing software.
  • Research and fix billing errors, understand and recalculate invoice items based on complete contract terms, and implement corrections as needed.
  • Understand the impact of errors on the accounting record, revenue recognition, and a customer's ongoing contract.
  • Enforce company policy regarding billing terms and credits, use judgment to maximize customer satisfaction and company financial objectives.
About Tebra

Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. We are building the future of well-being together, starting with compassion and humanity today.

We strive to simplify healthcare for everyone, reject the status quo, and solve problems with creativity, perseverance, and a bias to action. Our team is diverse, humble, and collaborative, putting the team first and winning together.

Our Values
  • Start with the Customer: We get to know our customers - and their patients - and look at the world through their lens.
  • Keep It Simple: Healthcare is too complex. We aim to simplify it for everyone.
  • Stay Entrepreneurial: We reject the status quo and solve problems with creativity, perseverance, and a bias to action.
  • Better Together: We are diverse, humble, and collaborative. We put the team first and win together.
  • Celebrate Success: Life is short and joy is underrated. We take time to have fun and celebrate success.

As an Accounting Professional at Tebra, you can expect a competitive salary of $65,000 - $80,000 per year, depending on your level of experience and qualifications. Additionally, we offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off. We are committed to supporting our employees' career growth and development, with opportunities for advancement and professional development.



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