Customer Service Representative
hace 1 semana
About Our Team
Bill Gosling Outsourcing is committed to delivering exceptional customer experiences through our dedicated team of professionals.
We are a dynamic and growing company seeking talented individuals to join our team as Customer Service Agents. As a key member of our team, you will play a crucial role in providing top-notch service to our clients and customers.
What We Offer
- A competitive monthly salary of $1,150 USD (approximately $900 - $950 USD), with the potential to earn up to $250 USD in monthly bonus, making your total compensation package even more attractive.
- A comprehensive benefits package that includes performance bonuses, birthday day off (paid), marriage leave (3 days paid), bereavement leave (3 days paid), free counseling sessions, point-to-point transportation, annual merit increase, asociacionsolidarista, dental benefit, smartfit partnership, employee discount hub, and free parking for all employees.
- A chance to grow and develop your career within our company, with opportunities for internal growth and advancement.
About You
We are looking for highly motivated and enthusiastic individuals who enjoy talking to people on the phone, have excellent listening and communication skills, both written and oral, and can connect with customers with empathy and offer helpful solutions. If you are a driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
Job Description
As a Customer Service Agent, you will be responsible for interacting with customers daily, promptly responding to all inquiries in a courteous and efficient manner. You will also provide information to customers about product features, help customers when they are faced with problems or need information, and ensure customer information is updated accurately.
Key Responsibilities:
- Help customers with complaints and questions, give customers information about products and services.
- Evaluate customer needs and concerns, resolve issues efficiently, and provide proactive support.
- Update customer files with accurate information and ensure regulatory compliance.
- Engage with customers through inbound/outbound calls, emails, and other communication channels.
- Champion company core values and programs.
- Perform other duties as assigned by management.
Requirements
- Prior experience in customer service is an asset but not required.
- English proficiency at CEFR B2 / 85% or better.
- SUCCESSFUL COMPLETION OF HIGH SCHOOL EDUCATION IS PREFERRED BUT NOT REQUIRED.
- Must be able to work from our office and adhere to our work schedule.
Why Bill Gosling Outsourcing?
At Bill Gosling Outsourcing, we value our employees and strive to create a fun, diverse, and engaging workplace that promotes personal and professional growth. We believe in investing in our team members and providing them with opportunities to develop their skills and advance their careers.
-
Customer Service Representative
hace 1 mes
San José, San José, Costa Rica Costa Rica's Call Center A tiempo completoCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Costa Rica's Call Center. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Requirements:Previous experience in customer service or a call center (preferred).Strong...
-
Customer Service Representative
hace 4 semanas
San José, San José, Costa Rica Smith+Nephew A tiempo completoCustomer Service RepresentativeSmith & Nephew is seeking a highly motivated Customer Service Representative to provide exceptional customer support and ensure seamless order fulfillment.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProcess orders and ensure accurate and efficient inventory...
-
Customer Service Representative
hace 1 semana
San José, San José, Costa Rica Infotree Global Solutions A tiempo completoJob Title:Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and experienced customer service professional to join our team at Infotree Global Solutions. As a customer service representative, you will be responsible for providing exceptional support to our clients in English language.Responsibilities:* Provide excellent customer...
-
Customer Service Representative
hace 4 semanas
San José, San José, Costa Rica Hultec Group A tiempo completoJob Title: Customer Service RepresentativeJob Summary:We are seeking a fully bilingual customer service representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and concerns, and ensuring their complete satisfaction with our products and services.Key...
-
Customer Service Representative
hace 1 mes
San José, San José, Costa Rica TD SYNNEX A tiempo completoCustomer Service RepresentativeTD SYNNEX is seeking a highly skilled Customer Service Representative to provide exceptional service to our customers. As a key member of our team, you will be responsible for delivering timely and accurate service, while maintaining a positive and professional demeanor.Key Responsibilities:Provide top-notch customer service...
-
Customer Service Representative
hace 1 mes
San José, San José, Costa Rica Convera A tiempo completo**Customer Service Representative Opportunity**Convera is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and support to our clients.**Key Responsibilities:**• Provide timely and...
-
Customer Service Representative
hace 1 mes
San José, San José, Costa Rica Real Time Social A tiempo completoCustomer Service Representative Position at Real Time Social:Permanent work-from-home opportunity.Responsibilities include:Answering incoming calls and providing basic information to callers.Transferring calls to appropriate departments or individuals.Taking messages accurately and maintaining a professional demeanor.Clear communication skills are...
-
Customer Service Representative
hace 1 mes
San José, San José, Costa Rica Cr Spark A tiempo completoCustomer Service RepresentativeAbout the RoleAt Cr Spark, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesIdentify and address customer needs with the...
-
Customer Service Representative
hace 3 semanas
San José, San José, Costa Rica Object Technology Solution A tiempo completoAbout Object Technology Solutions:OTSI is a leading global technology company offering innovative solutions, consulting, and managed services for businesses worldwide. With a strong presence in North America, Central America, and Asia-Pacific, we serve clients from our 15 offices across 6 countries with a "Follow-the-Sun" model.We work with 100+ enterprise...
-
Customer Service Representative
hace 1 mes
San José, San José, Costa Rica TD SYNNEX A tiempo completoCustomer Service Representative Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TD SYNNEX. As a key member of our customer service team, you will be responsible for providing exceptional service to our internal and external customers, ensuring their needs are met and exceeded.Key...
-
Customer Service Representative
hace 1 mes
San José, San José, Costa Rica Costa Rica's Call Center A tiempo completoCustomer Service Role at Costa Rica's Call CenterWe are seeking a skilled Customer Service Representative to join our team at Costa Rica's Call Center. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.Requirements:Previous experience in customer service or a call center...
-
Customer Service Representative
hace 1 semana
San José, San José, Costa Rica TD SYNNEX A tiempo completoAbout the RoleThis exciting opportunity is available with TD SYNNEX, a leading global distributor of IT products and services. As a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and driving business growth.Job SummaryWe are seeking a highly skilled and motivated individual to join our team as a...
-
Customer Service Representative
hace 1 mes
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo**About the Role**We are seeking a skilled Customer Service Representative to join our team at Bill Gosling Outsourcing. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.**Key Responsibilities**Respond to...
-
Customer Service Representative
hace 1 mes
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoWe are seeking a skilled Customer Service Representative to join our team at Bill Gosling Outsourcing. As a Billing Support Specialist, you will be responsible for providing exceptional customer service and resolving billing inquiries in a timely and professional manner.Key Responsibilities:Respond to inbound call inquiries and complaints related to billing,...
-
Customer Service Representative
hace 4 semanas
San José, San José, Costa Rica Emerson A tiempo completo**Role Summary**We are seeking a skilled Customer Service Representative to join our team at Emerson. In this role, you will be responsible for providing exceptional customer service to our global customers, ensuring timely and accurate information is shared.**Key Responsibilities**- Provide customer service support for pricing, availability, and delivery...
-
Customer Service Representative
hace 1 mes
San José, San José, Costa Rica Cr Spark A tiempo completoAt Cr Spark, we're committed to fostering a diverse and inclusive workplace where everyone can thrive. As a Customer Service Agent, you'll play a vital role in helping us achieve this goal.**Job Summary:**We're seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. In this role, you'll be responsible for...
-
Customer Service Representative
hace 3 semanas
San José, San José, Costa Rica Scalesource A tiempo completo**Job Title: Customer Service Representative****Job Summary:**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for building strong relationships with our clients, providing outstanding customer service, and driving sales growth.**Key...
-
Customer Service Representative
hace 1 mes
San José, San José, Costa Rica Sitel A tiempo completoAbout SitelSitel is a global leader in the customer experience industry, with 170,000 associates across the globe. We're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and deliver a seamless...
-
Customer Service Representative
hace 3 semanas
San José, San José, Costa Rica WNS Global Services A tiempo completoJob DescriptionLooking for a customer service representative to join our team, with 1-2 years of experience in customer service.Responsible for quality monitoring of production staff and disseminating feedback to improve overall performance.Must be able to schedule regular calibration calls with client's quality assurance team.Excellent communication skills...
-
Customer Service Representative
hace 1 mes
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Bill Gosling Outsourcing.Key ResponsibilitiesProvide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and professional...
