RPA Coordinator

Job Role Summary

We are seeking a highly skilled RPA Coordinator to join our team at Experian. As a key member of our client support team, you will be responsible for ensuring the smooth operation of our automated business processes.

Key Responsibilities

• Monitor Daily BOT Performance: Regularly check the performance of our automated business processes to ensure they are running efficiently and effectively.
• Enhancement Requests: Manage and prioritize enhancement requests from stakeholders to improve the efficiency and effectiveness of our automated business processes.
• Audit and Monitoring: Conduct regular audits to ensure that our automated business processes are functioning as intended and make recommendations for improvements.

Qualifications and Requirements

• Project Management Experience: Proven experience in managing projects and ensuring timely delivery.
• Understanding of Client Care Procedures: A deep understanding of our client care procedures and systems.

Benefits and Perks

• Medical, Life, and Dental Insurance: We offer a comprehensive benefits package to ensure the health and well-being of our employees.
• Flexible Work Arrangements: We offer flexible work arrangements to support work-life balance.
• Education Reimbursement: We offer education reimbursement to support the continued growth and development of our employees.

About Experian

Experian is proud to be an Equal Opportunity and Affirmative Action employer. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.