Cloud Platform Resilience Specialist

hace 1 mes


San José, San José, Costa Rica Splunk Inc A tiempo completo

As a key member of the Splunk Cloud organization, you will play a vital role in building and maintaining robust platform solutions for SaaS hosting of Splunk's enterprise software. Our main technologies are cloud infrastructure based, focusing on Puppet and Terraform.

The Splunk Cloud TechOps team is globally distributed with teams based in various locations. It is your responsibility to monitor and resolve issues that affect the availability and performance of Splunk for our cloud customers 24/7. As the authority on our customer's experience, you will be the frontline of defense in making sure each of our customers has an exceptional experience.

Your primary objectives as a TechOps Engineer will include providing technical support for the Splunk Cloud fleet, performing impact assessments and problem-solving according to established procedures, documenting issues and remediation steps, and assisting other TechOps engineers on complex tasks.

You will lead by example and drive the core values of the company while ensuring a quality customer experience. Your passion for large complex systems, data-driven decision-making, and scalability will make you an ideal candidate for this position.

What We Offer
  • A competitive salary of $120,000 - $180,000 per annum, commensurate with experience.
  • Opportunities to develop and grow as an engineer, working with cross-collaborative teams and exploring new technologies.
  • A stable, collaborative, and supportive work environment, with a focus on balance and flexibility.
  • Growth and mentorship opportunities, with a commitment to ownership and leadership development.

This role requires a minimum of 2 years of related experience with a technical Bachelor's degree; or equivalent practical experience. If you are passionate about cloud infrastructure, technical problem-solving, and customer-centricity, we encourage you to apply for this exciting opportunity.



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