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Automation Specialist
hace 1 mes
Job Summary:
The Automation Engineer I at NorthWind Technical Services is responsible for ensuring the safety, financial, and technical success of projects and work assignments related to the support, service, maintenance, and upgrading of NorthWind's product offerings.
Key Responsibilities:
- Attend in-house training sessions to stay updated on the latest technologies and best practices.
- Design and review electrical drawings to ensure accuracy and compliance with industry standards.
- Perform customer training on the proper operation of control systems to ensure seamless integration and optimal performance.
- Conduct field assessments of current electrical systems to identify areas for improvement and optimize system efficiency.
- Interface with customers and electricians to provide technical support and resolve issues in a timely manner.
- Interpret design specifications for customers and electricians to ensure clear understanding and accurate implementation.
- Update field drawings using E-plan to reflect changes and modifications.
- Answer customer phone calls and respond to inquiries in a professional and courteous manner.
- Write customer and field service reports to document activities and outcomes.
- Create manuals and perform manual translations from English to Spanish and vice versa to cater to diverse customer needs.
- Troubleshoot electrical and control system problems remotely to minimize downtime and ensure business continuity.
- Configure HMI computers and operator interfaces to optimize system performance and user experience.
- Configure HMI graphics to provide clear and intuitive visual representations of system data.
- Markup electrical drawings with field changes to ensure accuracy and compliance with industry standards.
Requirements:
- Bachelor of Science or Master's degree in Electrical Engineering.
- Fluent Spanish and English language skills.
Preferred Characteristics:
- Ability to build effective relationships based on integrity and trust.
- Attitude of dedication to achieve professional success.
- Focus on serving internal and external customers with respect, understanding, and empathy.
- Ability and willingness to recognize the intrinsic value of every person.
- Drive and curiosity to explore new technology and innovation for continued growth and improvement.
Physical Abilities/Work Environment:
The Automation Engineer I role includes but is not limited to the following physical demands:
- Climbing, kneeling, lifting.
- Occasional exertion of up to 20-50 pounds of force.
- Use of power drills and drive motor vehicles - must have a valid driver's license.
Potential exposure to extreme temperatures but in general, normal office conditions.
