Cloud Infrastructure Engineer

hace 1 mes


San José, San José, Costa Rica Splunk Inc A tiempo completo
About the Role

We are seeking a highly skilled Cloud Infrastructure Engineer to join our team at Splunk Inc. As a key member of our Cloud organization, you will play a critical role in building and maintaining robust and resilient platform solutions for SaaS hosting of Splunk's enterprise software.

Responsibilities
  • Provide technical support for the Splunk Cloud fleet
  • Perform impact assessments and problem solving according to established procedures
  • Document issues, remediation steps, and help with follow up problem management
  • Assist other TechOps engineers on your shift on complex tasks
  • Use the internal tools to restore normal service operations as quickly as possible to minimize the impact to business operations during escalated incidents
  • Lead by example and drive the core values of the company
  • Always ensure a quality customer experience
Requirements
  • Requires a minimum of 2 years of related experience with a technical Bachelor's degree; or equivalent practical experience
What We Offer
  • Opportunities to develop and grow as an engineer
  • A team of awesome, capable and dedicated peers
  • Breadth and depth in a dynamic and scalable environment
  • Growth and mentorship opportunities
  • A stable, collaborative, and supportive work environment
  • Balance and flexibility in work arrangements


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