Technical Support Specialist
hace 1 semana
We are seeking a highly skilled Technical Support Engineer to join our dynamic team. This role offers an exceptional opportunity for individuals who thrive in fast-paced environments and are passionate about delivering world-class customer experiences.
About the Role:As a Technical Support Engineer, you will be responsible for providing advanced-level technical support to our customers via various communication channels. Your primary goal is to ensure that customers receive prompt and effective solutions to their technical issues, resulting in high customer satisfaction and well-documented resolutions.
Your key responsibilities will include:
- Analyzing complex technical issues and providing resolution through troubleshooting skills and technical knowledge.
- Prioritizing tasks to effectively utilize team resources and manage quality of work.
- Providing instruction on product features and application, as well as recommending product selection to customers.
- Contributing to Knowledge Centered System (KCS) by attaching relevant articles, creating new articles, and editing existing ones.
To succeed in this role, you must have excellent problem-solving skills, strong analytical abilities, and excellent communication skills. You should also be proficient in using various web browsers, PC troubleshooting, firewalls, and proxy servers, as well as having good knowledge of computing, networking, and Microsoft Office Suite products.
We offer a competitive salary range of $65,000 - $80,000 per annum, depending on experience and location. Our company provides a dynamic and supportive work environment, opportunities for professional growth, and a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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Technical Support Specialist
hace 1 mes
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Amazon Support Services Costa Rica Srl. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting services to clients...
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Technical Support Specialist
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San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Amazon Support Services Costa Rica Srl. As a Technical Support Specialist, you will be responsible for providing expert support engineering and troubleshooting services, addressing issues related to book shopping experience.Key ResponsibilitiesProviding engineering...
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Technical Support Specialist
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San José, San José, Costa Rica Microsoft A tiempo completoJob SummaryWe are seeking a skilled Technical Support Specialist to join our Microsoft team. The ideal candidate will have a passion for delivering exceptional customer experiences and a strong background in technical support.Key ResponsibilitiesAs a Technical Support Specialist, you will be responsible for troubleshooting and resolving complex technical...
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Technical Support Specialist
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San José, San José, Costa Rica Emerson A tiempo completoTechnical Support RoleWe are seeking a skilled Technical Support Specialist to join our team at Emerson. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, handling inquiries, and resolving issues related to our products.Key ResponsibilitiesProvide technical support to customers via phone, email,...
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Technical Support Specialist
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San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryAmazon Support Services Costa Rica Srl seeks a highly skilled and proactive Technical Support Specialist to join our BSX Support Engineering team. As a key member of our team, you will provide expert support engineering and troubleshooting services, addressing issues related to book shopping experience.Key ResponsibilitiesCollaborate closely with...
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Technical Systems Specialist
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San José, San José, Costa Rica Northwind Technical Services A tiempo completoCompany Overview: Northwind Technical Services is a leading provider of innovative solutions in automation and technical services.Estimated Salary Range: $80,000 - $120,000 per annumJob Description: As a Technical Systems Specialist at Northwind Technical Services, you will play a vital role in ensuring the safety, financial, and technical success of our...
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Technical Support Specialist
hace 4 semanas
San José, San José, Costa Rica Microsoft A tiempo completoAt Microsoft, we are seeking a highly skilled Technical Support Specialist to join our Customer Service & Support team. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving complex customer technical issues related to cloud security and networking.Key Responsibilities:Investigate and resolve complex customer technical...
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Technical Support Specialist
hace 1 mes
San José, San José, Costa Rica Crg Solutions A tiempo completo**Job Summary**Crg Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing advanced technical support to customers on issues related to Azure Data Factory, Azure Synapse Analytics Pipelines Dataflow, and Azure Fabric.**Key Responsibilities**Act as the final...
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Technical Support Specialist
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San José, San José, Costa Rica Smartsheet A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Smartsheet. As a Technical Support Specialist, you will be responsible for delivering exceptional support to our customers, resolving technical issues, and providing expert guidance on our products.Key ResponsibilitiesProvide timely and effective support to...
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Technical Support Specialist
hace 1 semana
San José, San José, Costa Rica Microsoft A tiempo completoMicrosoft is seeking a Technical Support Specialist to own, troubleshoot and solve customer technical issues. This role offers an opportunity to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.About the RoleThis position is part of Microsoft's Customer Experience &...
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Technical Support Specialist
hace 1 mes
San José, San José, Costa Rica Emerson A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our Application Support team at Emerson. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers for ASCO and Aventics/Numatics products lines.Key ResponsibilitiesHandle technical inquiries for domestic and international products...
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Technical Support Specialist
hace 3 semanas
San José, San José, Costa Rica Zuora A tiempo completoAbout the RoleZuora is seeking a highly skilled Technical Support Specialist to join our Global Customer Support team.As a Technical Support Specialist, you will be responsible for providing exceptional customer support to Zuora customers, ensuring they have a positive experience with our products and services.You will work closely with our engineering and...
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Technical Support Specialist
hace 3 semanas
San José, San José, Costa Rica Microsoft A tiempo completoAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at Microsoft. In this role, you will be responsible for delivering exceptional customer support by troubleshooting and resolving technical issues.Key ResponsibilitiesProvide timely and effective support to customers via various communication channelsCollaborate with internal...
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Technical Support Specialist
hace 1 mes
San José, San José, Costa Rica Tek Experts A tiempo completoAt Tek Experts, we're seeking a skilled Technical Support Specialist to join our team. As a key member of our Azure Platform Technical Support team, you'll provide world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.**Key Responsibilities:**• Provide technical guidance across teams by...
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Technical Support Specialist
hace 4 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoAt Tek Experts, we're seeking a skilled technical support specialist to join our Azure Platform Technical Support (APTS) team. As a key member of our team, you'll provide world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.**Key Responsibilities:**Provide technical guidance across teams by...
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Technical Support Specialist
hace 1 semana
San José, San José, Costa Rica Wipro Limited A tiempo completoWipro Limited is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical assistance to clients, resolving complex issues, and ensuring seamless process execution.About the RoleThis role offers a competitive salary of $65,000 per year, commensurate with...
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Technical Support Specialist
hace 3 semanas
San José, San José, Costa Rica Western Union A tiempo completoRole Summary:Western Union is seeking a skilled Technical Support Specialist to join our Service Operations team in Enterprise Technology Operations Center. As a Technical Support Specialist, you will be responsible for providing Level 1 Technical Support of Western Union Point of Sale and Settlement applications for Western Union Agents, Partners, and...
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Technical Support Specialist
hace 4 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoWe're looking for a skilled Technical Support Specialist to join our team at Tek Experts. As a key member of our Azure Platform Technical Support team, you'll provide world-class technical support to Microsoft commercial and enterprise clients.Key Responsibilities:• Provide technical guidance across teams by identifying areas requiring expertise on...
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Technical Support Specialist
hace 3 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoWe are seeking a highly skilled Technical Support Specialist to join our Azure Platform Technical Support (APTS) team. Key Responsibilities:The successful candidate will provide world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure. This includes resolving complex technical problems for...
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Technical Support Specialist
hace 3 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoWe're seeking a skilled Technical Support Specialist to deliver exceptional customer service and resolve complex technical issues related to cloud infrastructure and Azure platforms.About the Role:As a key member of our Azure Platform Technical Support team, you will provide technical guidance and support to Microsoft commercial and enterprise clients,...