Technical Support Associate

hace 2 semanas


San Francisco, Heredia, Costa Rica 1170 Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada A tiempo completo

About the Role

At Kyndryl, we're always looking for talented individuals to join our team. As a Technical Support Representative, you'll play a crucial role in helping our customers resolve their technical issues.

Responsibilities

As a Technical Support Representative, your key responsibilities will include:

  • Providing technical assistance to customers via phone, email, or chat
  • Troubleshooting and resolving technical issues in a timely and efficient manner
  • Collaborating with internal teams to resolve complex technical issues
  • Staying up-to-date with the latest technology trends and advancements

Requirements

To be successful in this role, you'll need:

  • Excellent communication and problem-solving skills
  • Knowledge of Windows, Mac, or Linux operating systems
  • Experience in a help desk or technical support role
  • A willingness to learn and adapt to new technologies

What We Offer

At Kyndryl, we're committed to providing a supportive and inclusive work environment. As a Technical Support Representative, you'll have the opportunity to:

  • Work with a talented team of professionals
  • Develop your technical skills and knowledge
  • Contribute to the success of our customers

Join Our Team

If you're passionate about technology and customer service, we'd love to hear from you. Apply now to become a part of our team



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