Customer Service Associate
hace 1 semana
Job Summary
At Straumann Group, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role involves providing exceptional customer service to our clients, resolving inquiries, and ensuring timely and efficient order processing.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a professional and timely manner
- Process orders accurately and efficiently using SAP
- Provide basic technical support on all Straumann products
- Collaborate with internal teams to ensure seamless customer experience
- Stay up-to-date on product knowledge and industry trends
- Maintain accurate records and reports as required
Requirements
- 1+ year of experience in customer-facing roles
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer skills and proficiency in Microsoft Office
- Fluency in English
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