Business Operations Manager

hace 6 meses

San José, Costa Rica INTEL A tiempo completo

This business operations role oversees day-to-day operations of the team and interfaces with management, other operations managers and corporate departments (HR, Finance) to support and facilitate the below key responsibilities:

- Facilitate team staff and broader organization meetings critical to aligning the team and executing overall org objectives.
- Plan and coordinate initiatives and processes to better ensure delivery to goals.
- Partner with Finance and engage budget owners to ensure financial discipline and execution.
- Implement continuous improvement efforts in pursuit of Operational
- Excellence (OpX) inclusive of developing compliant and efficient business operations, defining cost reduction. opportunities, and establishing disciplined, consistent processes to run the business.
- Manage and monitor hiring requests and open requisitions ensuring alignment to POR.
- Lead quarterly sessions to define objectives and key results and facilitate annual planning process to refine strategies and determine budget requests.
- Leverage internal and external content for on-going team development.
- Keep pulse on employee engagement and organization health and develop recommendations to close any gaps.
- Facilitate onboarding of new functional leaders to ensure successful integration into the organizational culture and processes.
- Prepare organization communications.
- Facilitate recognition processes.
- Must have excellent interpersonal skills, including the skills to communicate clearly and listen empathetically.
- Must have outstanding relationship-building, networking and influencing.
- Established track record of responsiveness and outstanding relationship building and networking.
- Willingness to negotiate and influence leaders at all levels to drive alignment and effective operations.
- Flexible and strong skills to embrace change in a fast-paced environment.
- You must be comfortable operating in ambiguous environments with high degrees of task and deadline pressure while maintaining attention to detail and quality.
- Proven experience embracing diverse skill sets and utilizing those skills to drive cross-organizational issues to resolution.
- Collaborative, problem solving approaches to work across multiple stakeholder groups.
- Demonstrated willingness to drive strategies, work independently, simultaneously manage diverse and extensive assignments while remaining organized and productive in a complex environment.
- Willing to handle high degrees of task and deadline pressure.
- Comfortable working with stakeholders across various geographies and functions in business and technical discussions.
- Must possess excellent storytelling skills to effectively engage and communicate complex concepts to diverse audiences.

**Qualifications**:
**Minimum Qualifications**:

- Bachelor's degree in any discipline with over 4+ years of industry experience; or a master's in the same field with 2+ years of industry experience or equivalent years' experience in Business Operations, STEM, Finance, HR, Sales, Marketing.
- 3+ years of Project Management experience.
- Advanced English level.

**Preferred Qualifications**:

- 4+ years of experience in communicating across organizations and levels, including developing and delivering data analysis or presentations to large groups and to senior leaders
- 4+ years of experience working with business data and with Microsoft office products - especially Excel, PowerPoint, Teams/SharePoint/Wiki, Power BI
- 4+ years of experience or knowledge with:

- Intel Sales and Marketing transformation strategy
- Project Management certification
- Lean and Agile methodology expertise
- Intel Finance budget processes and tools

**Inside this Business Group**:
Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.

**Posting Statement**:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic prot

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